With HelpSiteLive, provide customer service in real-time to visitors on your website.
Easily add Live Help on your eBay auctions! Show your bidders they can trust you.
Please click here to enter our Live Help demo account.
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1. What is Helpsitelive.net?
HelpSiteLive is a service for web site owners to add live chat to their web site(s) for the purpose of performing sales and support chats.

2. Can I use HelpSiteLive to enable my visitors to chat with each other?
No, HelpSiteLive is not a chat room. HelpSiteLive is designed for one-on-one chats between operators and visitors.

3. Do my website visitors have to install any software to chat with me?
Not at all. Your website visitors only need to click your chat button on your website to chat with you.

4. How will I know when I have a chat?
Our system alerts you in many ways. Your screen will show the user and the chat request they are waiting for. Simply click and you're chatting.

5. Can I chat with multiple visitors independently?
Yes, HelpSiteLive makes it very easy to handle multiple independent chats effectively.

6. Can I use HelpSiteLive on multiple websites?
Yes, a single HelpSiteLive account can be used on multiple websites at no additional cost.

7. Will HelpSiteLive slow down my site?
No. Unlike many competitive services, HelpSiteLive does not use any java applets nor activex controls which can slow down your pages.
 
 
.:: Reduce Costs

Some of the major costs of running a business include phone, fax, and staff. With HelpSiteLive, you can reduce cost of providing customer support and divert their investments in other areas.

.:: Provide Support

Customer care is always important, and in some cases it can be the deciding factor for potential customers.

.:: Live Help on Auctions

You can easily add Live Support on your own eBay auctions! Special ebay buttons can be accessed within your account. Show your bidders that they can definitely trust you!

  
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